LEADERSHIP TRAINING - MODULE 3: HANDLING CHALLENGING SITUATIONS
Today’s employees must prepare for the complex situations common in today’s work environment. More than ever, people have to depend on each other to achieve results under pressure. In a climate where resources are scare and people are already overworked, new strategies are needed to motivate positive change and use new perspectives to address problems, both old and new.
- Activating Change Learn and apply best practices that help you handle the stress that can come with change, build skills that promote your personal success, and promote the long-term success of your cooperative.
- Resolving Conflict With Your Peers Examine a model for the effective management of conflict – which will result in increased collaboration, innovation, problem solving, and productivity in the workplace.
- Problem Solving, Reducing Waste, and Process Improvement Apply proven methods for effective problem solving and process improvement. Recognize opportunities to eliminate waste and streamline work flow.
- Generations in the Workplace: Leveraging Age Diversity Provides a research-based framework and best practices required to capitalize on age diversity. Learn five key practices for eliminating age-based stereotypes from your work team.
The program certification includes seventeen (17) individual modules designed to be completed by attending four consecutive, two-day sessions. These sessions are offered once or twice each year (as necessary) over a two-year period. Because the modules need not be taken in sequence, a participant may stop or miss a session if an emergency prevents regular attendance, and re-enter when space in the program is available. The Basic Principles: Building Trust Under Pressure is a pre-requisite for all other modules. This is scheduled prior to some of the modules to allow new participants to begin the program. Subsequent modules may be taken in any sequence.
First timers must complete Basic Principles. Modules 1 - 4 may be taken in any order.
PRESENTATION & MATERIALS
Class size is limited to 20 people to provide maximum opportunity for participants to benefit from the instructor-led multi-media activities. Each participant receives a binder containing workbooks for each skill unit, including observation and planning.
BASIC PRINCIPLES PRICING:
MREA Education Member: $269
Non-MREA Education Member: $299
MREA Education Member: $549
Non-MREA Education Member: $599
Eloise Thorson, Customized Training Representative from Central Lakes College in Staples, has customized this series for electric cooperatives and has been teaching the course for MREA since 1996. Her expertise has resulted in over 200 co-op employees from over 30 cooperatives to become certified in leadership.
COMPLETE LISTING OF 2017 Leadership Training Classes (See brochure)
BASIC PRINCIPLES (PREREQUISITE TO MODULES):