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Manager of Member Services

Organization: Agralite Electric Cooperative
Date Posted: 9/1/2017
Date Needed: 9/14/2017
City: Benson
Location: Minnesota
Country: United States
Primary Category: Manager of Member Services
Type of Position: Full-Time
Education Requirement: Associate's
Experience Requirement: 3-5 years

Description & Details

Agralite Electric Cooperative is seeking a candidate for the position of Manager of Member Services, part of the management staff reporting to the General Manager.

 

The successful candidate will be responsible for ensuring that all aspects of the department are performed to the highest level of customer satisfaction. This includes coordinating the communications with the membership through various means such as our website, social media outlets, and monthly publications, promotion and supervision of a well-established load control system, directing the cooperative conservation program, member inquiries, and assisting in other regulatory requirements.  The Member Service Manager will supervise direct reports.

 

Candidates should have the skills to provide leadership and effective administration of a multifaceted department and the ability to coordinate staff, set goals, and be effective in strategic execution.  Experience in electric utilities is desired.  Organization and time management skills are of utmost importance in all aspects of the job.  Leading by example with require punctuality and willingness to be available outside of normal working hours.

 

A bachelor's degree in a business related field or engineering degree is preferred.   Supervisory experience in a related field is preferred.

 

The cooperative offers a competitive salary commensurate with experience and qualifications, an excellent benefits program and a challenging work environment. Headquarters for the cooperative are in Benson, MN, located in west central Minnesota. Agralite is an Equal Opportunity Employer.

 

Applications will be accepted until position is filled.

How to Apply / Contact

Become part of the management team of Agralite Electric Cooperative!  

 

Submit a cover letter, a confidential resume highlighting pertinent work experience, salary history, and three profession references to jobs@agralite.com or mail to Agralite Electric Cooperative, 320 E Hwy 12, PO Box 228, Benson, MN 56215.

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