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Leadership Training: Module 1
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 Export to Your Calendar 10/16/2019 to 10/17/2019
When: October 16 - 17, 2019
See event details.
Where: East Central Energy
412 Main Ave. N.
Braham, Minnesota  55006
United States
Contact: Karen Miller, Event & Membership Coordinator
763-424-7245


Online registration is available until: 10/11/2019
« Go to Upcoming Event List  

 


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LEADERSHIP TRAINING -
MODULE 1: YOUR ROLE AS A GENUINE LEADER
Time 8:30am-4:30pm


Reality in today’s workplace means that people must be able to quickly absorb and share an overwhelming amount of information each day. In doing so, they must understand and adapt to a variety of coworkers and customers and be able to influence organizational success. Good communication skills depend on the relationships we have with others and contribute to a productive environment.

  • Understanding Yourself and Others Look at a framework for human behavior and increase knowledge of your unique behavioral pattern as well as appreciate the behavioral styles of others. This approach will help you create an environment that will contribute to everyone’s success.
  • Listening in a Hectic World Learn to make conscious and deliberate choices about how to focus your time and attention in order to consistently extract what you need from listening situations and opportunities.
  • Speaking to Influence Others Consider strategies and approaches for ensuring that what you say to others has the greatest possible impact in the most efficient way.
  • The Customer Relationship – Internal and External Explore the nature of customer expectations and the role employees play in creating customer loyalty.  Understand the relationship of internal customers and work environment to customer service. Apply customer relations strategies and positive language to provide high levels of service.

CERTIFICATION
The program certification includes seventeen (17) individual modules designed to be completed by attending four consecutive, two-day sessions. These sessions are offered once or twice each year (as necessary) over a two-year period. Because the modules need not be taken in sequence, a participant may stop or miss a session if an emergency prevents regular attendance, and re-enter when space in the program is available.

 

The Basic Principles: Building Trust Under Pressure is a per-requisite for all other modules. This is scheduled prior to some of the modules to allow new participants to begin the program. Subsequent modules may be taken in any sequence.

 

First timers must complete Basic Principles. Modules 1 - 4 may be taken in any order.

 

PRESENTATION & MATERIALS
Class size is limited to 20 people to provide maximum opportunity for participants to benefit from the instructor-led multi-media activities. Each participant receives a binder containing workbooks for each skill unit, including observation and planning forms. MREA will also be incorporating some on-line discussion groups in between the modules to keep the learning fresh and relevant.


INSTRUCTOR
Eloise Thorson, Customized Training Representative from Central Lakes College in Staples, has customized this series for electric cooperatives and has been teaching the course for MREA since 1996. Her expertise has resulted in over 200 co-op employees from over 30 cooperatives to become certified in leadership.

 


Cost

BASIC PRINCIPLES PRICING:

MREA Education Member: $289
Non-MREA Education Member: $319

MODULE PRICING:
Each Module:
MREA Education Member: $589
Non-MREA Education Member: $639

 

LODGING

Spicer - Hampton Inn, 100 Lake Avenue North, Spicer  320-796-3000 or Little Crow Resort, 15980 Hwy 23 NE, Spicer 320-347-1500
Braham (Hotel is in Cambridge) - Crossings by GrandStay, 300 S. Garfield St., Cambridge   763-689-0542
Hibbing - Hampton Inn, 4225 9th Avenue W., Hibbing, 218-262-0000
Bemidji - AmericInn, 1200 Paul Bunyan Dr NW, Bemidji    218-751-3000
Rochester (near Oronoco) Hampton Inn & Suites Rochester-North, 2870 59th St NW, Rochester 507-289-6100

 

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COMPLETE LISTING OF 2019 LEADERSHIP TRAINING CLASSES:


BASIC PRINCIPLES (PREREQUISITE TO MODULES)

Tues. January 8, 2019             Kandiyohi Power Cooperative, Spicer
Tues. October 15, 2019          East Central Energy, Braham

 

MODULE 1:  YOUR ROLE AS A GENUINE LEADER 
Wed.-Thu. January 9-10         Kandiyohi Power Cooperative, Spicer

Wed.-Thu. October 16-17      East Central Energy, Braham

 
MODULE 2:  THE CLIMB TO TOP PERFORMANCE
Wed.-Thu. January 30-31       Kandiyohi Power Cooperative, Spicer 

Wed.-Thu. February 27-28      Beltrami Electric Co-op, Bemidji


MODULE 3:  HANDLING CHALLENGING SITUATIONS
Wed.-Thu. March 20-21          Kandiyohi Power Cooperative, Spicer
Wed.-Thu. April 10-11              Hampton Inn, Hibbing


MODULE 4:  THE LEADERSHIP RESPONSIBILITIES OF SUPERVISION
Wed.-Thu. April 3-4                  Kandiyohi Power Cooperative, Spicer

Wed.-Thu. April 17-18              People’s Energy Co-op, Oronoco





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