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Collections & Disconnects Conference
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 Export to Your Calendar 9/19/2018 to 9/20/2018
When: September 19 - 20, 2018
See event details.
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100 4th Ave. S.
St. Cloud, Minnesota  56301
United States

Online registration is available until: 9/7/2018
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Collections and Disconnects Conference
September 19-20, 2018 (W  9:00-4:00, Th 8:30-11:30)
Best Western Plus Kelly Inn, St. Cloud



Customer Service Collections and Disconnects are truly one of the most challenging tasks in your co-op. You have to collect a delinquent account from a member who is probably already experiencing financial stresses from other collectors, a dealing with "life’s worries."  How to combine customer service with the "get-it done” demands of your position are often a great challenge. In past years, we have offered credit and collections training, skip tracing, customer service training and policy comparison. The group has recently expressed the desire for a conference style session, to also include the valuable roundtable time.

At-a-Glance Agenda

Day 1
9:00 Session Begins - Conference Style

12:00 Lunch

1:00 Session Resumes

4:00 Recess for the day
6:00 Networking & On-Your-Own As a Group Dinner

Day 2
8:30 Session Resumes - Roundtable Style
10:00 Networking Break
11:30 Adjourn


Education Program Members: $269
Non-Education Program Members: $329


Best Western Plus Kelly Inn
100 4th Ave. S.

St. Cloud, MN 


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